TERMS OF SERVICE
Effective Date: October 2025
Welcome to Fit Factory Inc. (“we,” “us,” or “our”). By accessing or using our website at https://fit-factory-inc.com (“Website”), and/or by registering for our services (including memberships, classes, training programs, bookings) you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, please do not use our Website or services.
You represent that you are at least 18 years old, or if younger, you have the consent of a parent or legal guardian and that they agree to these Terms on your behalf.
If you create an account on our Website, you must provide accurate, complete, and current information. You are responsible for maintaining the confidentiality of your account credentials, and you accept responsibility for all activities that occur under your account.
We offer a range of services including gym access, group classes, personal training, nutrition guidance, and other wellness programs (“Services”). Details such as pricing, schedules, and membership benefits are provided on our Website or at our facility.
Memberships or service packages you purchase (whether one-time, monthly subscription, package of sessions, or other format) are subject to the specific terms we provide at the time of purchase (including cancellation, expiration, suspension policies). Please review those conditions carefully.
By enrolling in a membership or purchasing services, you authorize us to charge your chosen payment method (credit/debit card or other) and you agree to keep your payment information up to date. You are responsible for any applicable taxes, late fees or other charges.
If your payment is declined, we may suspend or cancel your membership and access to Services until payment is received.
If you wish to cancel your membership or service package, you must follow the cancellation notice requirements specified at the time of purchase. Any refunds, credits or suspensions of services will be governed by those terms.
Except as expressly stated at the time of purchase (or required by law), fees paid are non-refundable and rights to unused services may expire or be forfeited if not used by a specified date.
When using our facility or participating in our Services you agree to abide by all posted rules, instructions of staff, and applicable laws. You understand that your use of exercise equipment, participation in classes or training involves risk of injury. You agree to exercise good judgment, and to use equipment and facilities only as intended.
We reserve the right to suspend or terminate your membership immediately for violation of rules, misconduct, damage to property, or behavior that endangers others.
You confirm that you are in good health and capable of participating in physical fitness activities. You agree to consult with a physician before beginning any new exercise program if you have any medical condition or are pregnant.
To the fullest extent permitted by law, you release and hold harmless Fit Factory Inc., its owners, employees, instructors, and agents from any injury, liability, claim or damage arising in connection with your participation in Services, use of equipment or facilities, or your membership, except in cases of gross negligence or willful misconduct.
All content on our Website (text, graphics, logos, images, audio/video, software) is our property or licensed to us and is protected by copyright, trademark and other applicable laws. You may not reproduce, distribute, modify, create derivative works of, publicly display, or commercially exploit any content without our prior written consent.
To the maximum extent permitted by law, Fit Factory Inc. will not be liable for any indirect, incidental, special or consequential damages, loss of profits, loss of data or goodwill, or business interruption arising out of or in connection with your membership, use of Services, or the Website—even if advised of the possibility of such damages.
Our total liability to you under these Terms shall not exceed the amount you paid for Services in the twelve (12) months preceding the claim.
Our Website may include links to third-party websites or services that are not owned or controlled by us. Your interactions with those third-parties are solely between you and them, and we assume no liability for any loss or damage resulting from such interactions.
We reserve the right to modify or update these Terms at any time. When we make material changes, we will provide notice (for example, via the Website or email). Your continued use of our Services or Website following the posting of revised Terms constitutes your acceptance of the changes.
These Terms shall be governed by and construed in accordance with the laws of the state in which the facility is located, without regard to its conflict of laws principles. Any dispute arising under or related to these Terms shall be subject to the exclusive jurisdiction of the courts located in that state.
If any provision of these Terms is found to be invalid, illegal or unenforceable, the remaining provisions shall remain in full force and effect. Our failure to enforce any right or provision under these Terms will not constitute a waiver of such right or provision.
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